Case studies

Systems built around real operations.

Explore business-wide programmes and department systems across logistics, engineering, procurement and operations. Every case is anonymised; client names are shared on request.

Business-wide systems

One operating system, across the operation.

These programmes connect teams, data and approvals across a complete operating flow, while keeping people responsible for important decisions.

An anonymised TMS job board showing container transport jobs and statuses
Real system screen · client details removed
01In delivery

Transport operations

Container logistics · Laem Chabang

A transport operation coordinated from one system.

Delivery instructions, scheduling, driver hand-offs, proof of delivery, returns and billing were split across messages and files. A TMS and AI agent team are being built to coordinate one end-to-end job flow, with people reviewing approvals and exceptions.

TMSAI agent teamEnd-to-end workflow
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An anonymised procurement dashboard showing stock and purchasing signals
Real system screen · client details removed
02In delivery

Procurement operations

Steel & construction-materials retail

Stock signals turned into controlled purchasing.

Low-stock items had to be traced to previous suppliers and purchase prices before an order could be prepared. The system identifies replenishment needs, drafts purchase orders by supplier for user confirmation, and is being prepared to pass confirmed records to their accounting software.

Stock signalsDraft purchase ordersHuman approval
Illustration of an AI adoption programme connecting packaging departments
Illustration
03In design

AI adoption programme

Automotive packaging & in-plant logistics

Department assistants connected to shared operations.

Eight departments need practical AI adoption without replacing the warehouse system they already use. The programme is being set up through training, workflow design and department assistants that will use approved data and accept requests by chat or email.

AI adoptionDepartment assistantsChat & email
Department systems

Find the case closest to your team.

Each case focuses on one function, its hand-offs and the human review point that keeps the work accountable.

An anonymised dispatch schedule showing container transport jobs
Real system screen · client details removed
01In delivery

Dispatch

Container logistics · Laem Chabang

Dispatch that carries the job context forward.

A delivery instruction has to become a job order, vehicle plan, driver brief and progress record without losing details between hand-offs. The dispatch workflow is being built around one job record, with approvals and operational exceptions routed to the team.

Job ordersVehicle planningDriver hand-off
An anonymised proof-of-delivery screen showing transport checkpoints
Real system screen · client details removed
02In delivery

Proof of delivery & billing

Container logistics · Laem Chabang

Proof of delivery prepared for billing.

Driver photos and completion details need to remain attached to the correct transport job before finance can act. The workflow is being built to collect the evidence, check completeness and queue verified job records for billing review.

Delivery evidenceDocument checksBilling queue
An anonymised stock replenishment screen showing reorder items
Real system screen · client details removed
03In delivery

Stock replenishment

Steel & construction-materials retail

Replenishment starts from the stock tag.

When a stock tag signals replenishment, the system looks up the last supplier and purchase price, groups items by supplier and prepares draft orders. A user confirms each order before it moves to their accounting software.

Reorder signalsSupplier historyPurchase order drafts
An anonymised supplier quote comparison screen
Real system screen · client details removed
04In delivery

Supplier documents

Steel & construction-materials retail

Supplier documents enter as structured data.

Quotes and supporting files arrive in formats that still require a person to read and compare them. An OCR-assisted intake is being built to extract line items for review, flag unusable files and send workflow notifications through LINE.

Document OCRQuote reviewLINE notifications
Illustration of packaging engineering knowledge search
Illustration
05In design

Packaging engineering

Automotive packaging & in-plant logistics

Packaging knowledge available at the point of work.

Packing standards and past design decisions can be difficult to retrieve when a new request reaches engineering. An assistant is being designed to search approved specifications and help prepare engineering documents, with an engineer retaining final review.

Packing standardsKnowledge searchEngineering review
Illustration of a planning dashboard with customer forecasts
Illustration
06In design

Planning

Automotive packaging & in-plant logistics

Customer forecasts converted into one planning view.

Forecasts arrive in different file formats and change while people, materials and returnable packaging still have to be planned. An assistant is being designed to normalise incoming files, compare plan against available inputs and prepare a daily planning summary.

Forecast intakeCapacity planningDaily summary
Illustration of field reports flowing into operations summaries
Illustration
07In design

Operations reporting

Automotive packaging & in-plant logistics

Paper-based operations reports prepared for review.

Shift forms and daily reports can move through photos, spreadsheets and repeated data entry before management sees them. A workflow is being designed to read standardised forms, validate key fields and prepare summaries from approved operational data.

Form captureData validationManagement reporting
Illustration of accounting document matching
Illustration
08In design

Accounting documents

Automotive packaging & in-plant logistics

Accounting documents matched before follow-up.

Invoices, billing documents and tax records need to be matched while missing items are followed up across teams. An assistant is being designed to classify documents, flag gaps and draft follow-ups, while people remain responsible for posting and submission.

Document matchingException listDraft follow-up
Illustration of workforce and HR record review
Illustration
09In design

Human resources

Automotive packaging & in-plant logistics

Workforce records prepared for human review.

Attendance, overtime and employee documents create recurring checks across HR, operations and accounting. An assistant is being designed to classify records, reconcile approved sources and prepare exception lists, without making employment decisions.

Record checksSource reconciliationHuman decision
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